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Team Leader Operation @ Acme Services

Home > Customer Care Executive

 Team Leader Operation

Job Description

Job description

  • Responsible for all activities related to the projects handled, allocate resources & set processes, optimizing resources with respect to cost & utilization.
  • Plan, implement & monitor deliverables for the teams reporting to him
  • Coordinate with other departments for smooth implementation of work
  • Responsible for maximizing revenue & minimizing cost.
  • Coordination with the Clients, Experience in Client Management and Interaction will be preferred.
  • Responsible for Daily Operational Reports.
  • Responsible for morale & motivation of the staff.
  • Responsible to train & create growth opportunities for Subordinates.
  • Managing Employee Relations, conducting Skip Level meetings and improving employee connect
  • Ability to liaise with relevant support departments stakeholders
  • Ability to create an environment of trust and fairness, and drive organizational culture and values
 

Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: Customer Care Executive
Functional Area: Not Applicable
Role/Responsibilies: Team Leader Operation

Contact Details:

Company: Acme Services
Location(s): Mumbai

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Keyskills:   training operations cost management monitoring

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₹ 3.5 - 7 Lakh/Yr

Acme Services

Acme Services is a 7 year old recruitment firm, who are leaders in IT Recruitment.