Responsible for all activities related to the projects handled, allocate resources & set processes, optimizing resources with respect to cost & utilization.
Plan, implement & monitor deliverables for the teams reporting to him
Coordinate with other departments for smooth implementation of work
Responsible for maximizing revenue & minimizing cost.
Coordination with the Clients, Experience in Client Management and Interaction will be preferred.
Responsible for Daily Operational Reports.
Responsible for morale & motivation of the staff.
Responsible to train & create growth opportunities for Subordinates.
Ability to liaise with relevant support departments stakeholders
Ability to create an environment of trust and fairness, and drive organizational culture and values
Employement Category:
Employement Type: Full time Industry: IT - Software Role Category: Customer Care Executive Functional Area: Not Applicable Role/Responsibilies: Team Leader Operation