Here s what will be expected out of you*:
Creating accurate product descriptions for website content, ensuring that content complies with the company guidelines
Quality check of the supplier-provided item descriptions for HS content guideline adherence
Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs are met per quality standards.
Working with cross-functional teams to facilitate the product data quality.
Enhancing existing product data quality to increase conversion
If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead
Responsible for pre-scoped internal communication, i.e., quality audit reports, recurring errors, updates, blurbs, etc.
Responsible for creating resource material/training modules; providing collective and individual feedback for quality improvement within the team along with the monthly dashboards
What we want:
0-1 year of experience in content writing/copywriting/quality auditing, preferably in fashion e-commerce.
Preferable fashion education background having done an internship (NIFT, NID, etc)
Excellent written communication skills
Knowledge of fashion terminology, trends, fabrics, and brands
Working knowledge of MS Office
Keyskills: quality improvement content writing quality audit