Associate (Back Office-US HR) @ Wipro

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Associate (Back Office-US HR)

Wipro
0 - 2 years
Noida, Gurugram
2 years ago
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Job Description

Associate (Back Office-US HR Operation)-Gurgaon

US HR operation backoffice non voice process for Gurgaon Location

Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner

Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue

Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions

Follow standard processes and procedures to resolve all client queries

Resolve client queries as per the SLAs defined in the contract.

Maintain logs and records of all customer queries as per the standard procedures and guidelines.

Requirement :

Any/Basic MS Excel

US Shift (Pure Evening Shift)

Flexibility to work in 24*5 shifts, majorly night shifts (5 days working)

Both side cabs

Education : Any non-tech graduate- BA/B.Com/BBA/BCA/B.Sc(non-technical), MA, M.com,MBA- part time

Work Location - Gurgaon

Selection Process :

HR Interview, Assessment and Hiring Manager Round

Note : Looking for immediate joiners only. (Freshers can also apply)

Interested candidates can share their CV's at Sa*************2@wi**o.com

Job Classification

Industry: IT Services & Consulting
Functional Area:
Role Category: Back Office
Role: Back Office
Employement Type: Freshers

Education

Under Graduation: B.B.A/ B.M.S in Any Specialization, BCA in Any Specialization, B.A in Any Specialization, B.Sc in Any Specialization, B.Com in Commerce
Post Graduation: Any Postgraduate
Doctorate: Any Doctorate

Contact Details:

Company: Wipro
Location(s): Noida, Gurugram

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Keyskills: Data Management Back Office Backend Operations excel data reporting Data Entry

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₹ 2-2.75 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Wipro

Precision Automation & Robotics India Private Limited (PARI), headquartered in Pune, India was founded in 1990 by Mangesh Kale and Ranjit Date who had the knowledge and experience to understand the manufacturing industrys needs. The organization is amongst the largest global automatio...

Associate (Back Office-US HR) @ Wipro

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