Customer Success & Operations Manager @ MPG Business

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Customer Success & Operations Manager

MPG Business
2 to 6 Yrs
Noida, Gurugram
2 years ago
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Job Description

Stone Depot, Australia is the Market Leader in the Natural Stone industry offering customers a wide range of natural stones including Travertine, Granite, Marble, Limestone, Bluestone, and Sandstone etc. We imports from around the world including Turkey, Italy, China, India, Vietnam, Egypt, Spain and distribute throughout Australia from our New South Wales based distribution centre.

Key Responsibilities

Products Management
Sales Operation Management - Sales quote creation and management, sales order creation and management, Customer management, Price negotiations, Orders tracking and management etc.
Supply chain Management / Dispatch management - Delivery order management, Warehouse management, Warehouse coordination, Inventory management, Transportation management etc.
Inventory & Warehouse Management - Inventory forecasting, Inventory management to reduce the inventory cost
Negotiations
Quality Management
Customer Excellence / Service - Customer feedback and suggestions
System, and SOP Implementation

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Customer Success & Operations Manager

Contact Details:

Company: MPG Business
Location(s): Noida, Gurugram

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Keyskills: supply chain operations customer support customer service operations customer service operations management supply chain optimization

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₹ 1.0 - 2.0 Lakh/Yr

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Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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MPG Business

Stone Depot is not just a workplace but a fun and exciting ecosystem. Our bunch of enthusiastic individuals proves life is never a dull moment. Varied interests and cultures are woven together to create a comfortable environment for everyone. From yoga sessions and sports to celebrating special days...

Customer Success & Operations Manager @ MPG Business

Home > Customer Service (International)