Deputy Branch Manager - Chennai / Kangeyam
- Indusind Bank
- 4 - 9 years
- Kangeyam,Tamil Nadu
- 2 years ago
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Job Description
Role Details
Deputy Branch Manager is responsible for overall management of the lobby team in the branch and for achieving excellence across service, sales and operational functions in the branch. The Deputy Branch Manager reports to the Branch Manager who is the overall head of the Branch.
Job description
Service
- To ensure 'First Time Right' in the account opening process.
- To ensure customer requests are satisfactorily closed within TAT and ensure that customer grievances are resolved and closed on time.
- To ensure that Lobby Team carries out the required number of knowlarity calling of customers.
Business Development
- To ensure that the Lobby Team sells bank and third party products like LI, GI, Home Loans, Credit Cards, and Personal Loans etc and generates the required number and revenue targets month on month basis.
Operations
- To ensure adherence to basic operational functions viz timely opening of the branch, adherence to CRL, ensuring TAT of account opening, reconciliation of cash and security items
- To ensure that transactions are carried out as per stipulated guidelines and in an error free and compliant manner.
- To ensure branch operations are carried out in such a manner such that branch achieves high ratings during audit.
- To achieve excellence in Branch Sales and Service Scorecard.
- To nurture talent and ensure grooming of the team such that they are capable of taking up higher responsibilities in future.
Required Candidate profile
- Any graduate with 4-6 years of team handling experience in Retail Branch banking Operations
- Knowledge of Banking products and processes.
- Candidate must be self-motivated and must be able to pitch products to the clients.
- Effective communication & interpersonal skills.
- Multi-tasking with crisis management capabilities.
Suitable CV's can be shared to ak*****j@in*****d.com
Job Classification
Industry: BankingFunctional Area:
Role Category: Banking Operations
Role: Banking Operations
Employement Type: Full time
Education
Under Graduation: Any GraduatePost Graduation: Medical-MS/MD in Anaesthesiology
Doctorate: MPHIL in Electrical
Contact Details:
Company: INDUSIND BANK LIMITEDLocation(s): Kangeyam,Tamil Nadu
Keyskills: branch banking operations
Indusind Bank
IndusInd Bank Ltd. is a Customer-focused, technology-based, ISO 9001:2000 certified new generation private sector Bank with ambitious growth plan is looking for the following position.
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