Captain will be responsible for providing high-quality customer service to restaurant guests and patrons. These professionals usually report to the restaurant manager, and alternate job titles for this role include the head waiter and restaurant service captain.
Greeting and welcoming guests when they enter
Thanking guests and conveying gratitude while they are exiting
Explaining different menu items and offering recommendations
Answering any questions about the ingredients of a dish on the menu
Serving food and beverages to guests, if required
Presenting the final bill to guests for payment
Timing different dishes effectively to maximise the dining experience
Addressing any guests complaints or requests
Keyskills: waiter activities stewards waiter service
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