Under the direction of the management, the Technology Support Analyst serves as a liaison between Information Technology Services (ITS) and assigned college departments on matters related to technology support and planning. This position provides analysis and problem-solving, technical assistance and support coordination to staff for computer hardware, software, networking, and applications systems. The Technology Support Analyst interacts with, and coordinates work assignments between, ITS teams and assigned departments. The Technology Support Analyst makes decisions based on independent judgment to resolve a range of complex technical problems. The incumbent provides technical support to customers in a professional manner and maintains goodwill, cooperation, and productive relationships throughout the College.
Keyskills: project engineering mechanical engineering drilling engineering front end engineering design welder analyst