Customer Service Supervisor Job In Assetcare @ Mifm Operations

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Customer Service Supervisor Job In Assetcare

Mifm Operations
1 to 5 Yrs
Bengaluru
11 months ago
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Job Description

Customer Service Supervisor holds a vital role in managing and improving customer service operations within an organization. They lead teams, resolve escalated issues, monitor performance, and implement process improvements to ensure the highest standards of customer service are met

plays a crucial role in shaping the customer experience and driving team performance. With responsibilities ranging from team management to conflict resolution, and requiring a diverse skill set, this role is integral to the success of a customer service department

Handle customer inquiries via email and chat, giving prompt answers to customer questions. Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries. Adhere to Service Level Agreement (SLA) deadlines in resolving customer complaints quickly and effectively

Empathy

Communication

Adaptability

Data analysis

Process improvement

Knowledge of customer service software

Continual learning

Employement Category:

Employement Type: Full time
Industry: Hotel / Restaurant
Role Category: Front Office / Guest Relations
Functional Area: Not Specified
Role/Responsibilies: Customer Service Supervisor Job In Assetcare

Contact Details:

Company: Assetcare Services
Location(s): Bengaluru

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Keyskills: communication process adaptability data analysis

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Mifm Operations

Mifm Operations Private Limited

Customer Service Supervisor Job In Assetcare @ Mifm Operations

Home > Front Office / Guest Relations