Customer Support Representative Job in Hinduja
- Hinduja Global
- 0 to 1 Yr
- Hyderabad
- 2 months ago
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Job Description
Greetings from Hinduja Global solutions (HGS)- HR Nandini
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IDFC (Infrastructure Development Finance Company) telesales jobs typically involve selling financial products or services to customers over the phone. Here's a general job description:
Job Title: Telesales Executive - IDFC
Responsibilities:
1. Sell IDFC financial products (e.g., loans, credit cards, insurance, investments) to new and existing customers via outbound/inbound calls.
2. Handle customer inquiries, provide product information, and address concerns.
3. Meet or exceed monthly sales targets.
4. Build relationships with customers to ensure long-term business.
5. Update customer records and database.
6. Work closely with the sales team to achieve business objectives.
7. Identify and upsell/cross-sell opportunities.
8. Ensure compliance with regulatory requirements.
Requirements:
1. Graduate degree (any discipline)
2. 0-1 years of sales experience (telesales preferred)
3. Excellent communication and persuasion skills
4. Ability to work in a fast-paced environment
5. Strong problem-solving and negotiation skills
6. Familiarity with financial products (desirable)
7. Proficiency in English and Kannada (local language skills may be required)
Work Environment:
1. Call center setup
2. Fixed shifts (9:30 AM to 6:30PM
3. Performance-based incentives
Salary and Benefits:
1. Basic salary (approx. 18,000 - 25,000 per month)
2. Incentives (based on performance)
3. Benefits (e.g., health insurance, PF, gratuity)
Please note that job descriptions may vary depending on the specific IDFC role and location.
Employement Category:
Employement Type: Full timeIndustry: Banking
Role Category: Investment Banking / M&A
Functional Area: Not Specified
Role/Responsibilies: Customer Support Representative Job in Hinduja
Contact Details:
Company: Hinduja GlobalLocation(s): Hyderabad
Keyskills: cold calling lead generation convincing people
Hinduja Global
Hinduja Global Solutions Limited Hinduja Global Solutions Limited Hinduja Global Solutions (HGS), part of the multi-billion dollar conglomerate Hinduja Group, has been offering Business Process Management (BPM) solutions for more than four decades. A leader in customer experience management, HG...
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