AIM team focuses on restoring IT service operations as quickly as possible and minimising the adverse impact on business operations. The team is currently looking for a colleague to monitor and troubleshoot Danske Bank network issues, manage incidents, changes and requests. *This is a job with shifts to ensure 24/7 operational coverage. You will: Monitor Banks network, application and server infrastructure on 24/7 basis Identify, register and investigate network events and incidents Undertake an immediate effort in order to restore a failed service or component as quickly as possible Document operational procedures and incident resolution instructions Perform structured analysis and reporting of identified trends and problems Actively participate in post incident recovery steps in order to identify root cause to prevent future issues Work experience in network technologies field and hands-on Cisco product configuration Working knowledge of LAN/WAN protocols & technologies We would consider as an advantage: Experience with firewalls and load balancers e.g. Cisco, FortiGate, NetScaler, AVI Relevant IT and/or network certifications e.g. CCNA Understanding of servers (Windows, Linux) how to remote connect to them and perform maintenance checks Primary Skills: Work experience in network technologies field and hands-on Cisco product configuration Working knowledge of LAN/WAN protocols & technologies Should have AWS associate architect certification level knowledge. Having certification is much preferred. Should have application monitoring experience or willing to work in such an environment. Should have basic understanding on Visualization tools like Grafana, Promethues. Should have understanding on any of the APM tools such as Appdynamics(preferred), Dynatrace, splunk or newrelic Should have associate-mid level experience on Linux or Windows administration Having knowledge on Nagios or Sensu is much preferred Its a 24/7 L1 L1.5 monitoring job (12 hrs shift) NOC L1-Network APM Tool Application Monitoring-Grafana or Appdynamics CCNA CCNA L1 CCNA L1 Monitoring Application monitoring & Network infra monitoring + initial level troubleshooting around networks Domain->Network->Network Security Applications,
Employement Category:
Employement Type: Full time Industry: BFSI Role Category: Networking Functional Area: Not Specified Role/Responsibilies: CCNA L1-Application Monitoring Job in Infosys