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Servicenow Itsm Developer Job In Capgemini @ Capgemini Technology

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Capgemini Technology  Servicenow Itsm Developer Job In Capgemini

Job Description

    Role - ServiceNow ITSM Developer

     

    Job Details

     

    1. Platform Development: Design, develop, and customize ITSM modules such as Incident, Problem, Change, Request Management, and CMDB on the ServiceNow platform.
    2. Service Catalog Management: Create and manage service catalog items, workflows, and approval processes using Flow Designer and Workflow Editor.
    3. Scripting and Automation: Develop and maintain scripts (e.g., Client Scripts, Business Rules, Script Includes) to automate business processes.
    4. Integration: Integrate ServiceNow with third-party systems using REST/SOAP APIs, MID Server, and other tools, ensuring seamless data exchange.
    5. Data Management: Handle data imports, transform maps, and ensure data accuracy within the CMDB and other modules.
    6. Testing and Upgrades: Test, debug, and deploy solutions while managing platform upgrades to maintain performance and security.
    7. Reporting and Analytics: Develop custom reports, dashboards, and Performance Analytics solutions to support business needs.
    8. Stakeholder Collaboration: Work closely with business users and IT teams to gather requirements, provide solutions, and document workflows.
    9. ITIL Compliance: Ensure solutions align with ITIL best practices and contribute to ITSM process optimization.
    10. Preferred Skills: ServiceNow certifications (CSA, ITSM, CAD), strong problem-solving skills, and experience with Agile/Scrum methodologies.

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: General / Other Software
Functional Area: Not Specified
Role/Responsibilies: Servicenow Itsm Developer Job In Capgemini

Contact Details:

Company: Capgemini Technology
Location(s): Bengaluru

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Keyskills:   servicenow cad itsm developer csa

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Capgemini Technology

Capgemini Technology Services India Limited Capgemini in India is over 85,000 people strong across nine cities (Mumbai, Bangalore, Gurgaon, Noida, Gandhinagar, Hyderabad, Pune, Kolkata and Chennai - Trichy and Salem). A pioneer in the IT industry, Capgemini has over 45 years of global expertise ...