Customer Service Representative (Spanish Speaking, Night Shift) Company: Nanex Solutions Location: Thane West Nanex Solutions, a leading full-service solutions provider specializing in customer acquisition and retention across diverse industries, is seeking dynamic individuals fluent in Spanish for our Customer Service Representative role. This position involves providing exceptional customer support during night shifts. Key Responsibilities: Handle customer inquiries and issues via phone, email, and chat in Spanish. Assist customers with product information, order processing, and issue resolution. Maintain a high level of professionalism and empathy in all customer interactions. Ensure accurate and timely documentation of customer interactions and transactions. Collaborate effectively with team members to achieve individual and team goals. Requirements: Fluency in Spanish (spoken and written) is mandatory. Excellent communication skills in English. Proven customer service experience or aptitude. Ability to work night shifts as per the company's operational requirements. Strong problem-solving skills and attention to detail. Ability to multitask and work in a fast-paced environment. Job Types: Full-time, Permanent Benefits: Food provided Schedule: Evening shift Fixed shift Monday to Friday Night shift US shift Performance bonus Yearly bonus Language: Spanish (Required) Work Location: In person,
Employement Category:
Employement Type: Full time Industry: BPO / Call Center Role Category: Customer Care Executive Functional Area: Not Specified Role/Responsibilies: Spanish Customer Service Representative Job in