Desired Candidate Profile
Primary Responsibilities:
Accurate and timely documentation of claims data
Ensure accurate and timely delivery of data to Team Liaison
Ensure that performance metrics are achieved and Building and maintaining an effective team environment within the network Intelligence group
Build and maintain effective relationships with internal customers (Team Liaison, US Team Leads/ Supervisors, Managers and Directors etc.)
Coordinate with the team to identify process improvement opportunities
Monitor, measure and report the team performance metrics and implement the team incentive programs
Deliver/ facilitate training (both new and on-going)
Partner with leadership to promote department revenue and business objectives
Provide feedback to management on individual and group training results
Review and update training materials needed
Routinely analyze quality results to report error trends
Identify root causes of errors and opportunities for defect reduction
Analyze and develop over-all improvement plans (department and individual)
Administrative responsibilities as assigned
Education:
UG: Any Graduate - Any Specialization
PG: Any Postgraduate - Any Specialization
Contact Details: