Program Manager - KYC Job in Eclerx at Other
- eClerx
- 15 to 20 Yrs
- Other Maharashtra
- 1 month ago
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Job Description
- Job Title: Program Manager Location: Pune Shift Timings: APAC (6 A.M to 3 P.M) / EMEA (1 P.M to 10 P.M.) / NIGHT (6:30 A.M to 3:30 P.M)| Specialism - KYC, AML, Due Diligence As part of our KYC leadership team, you will be directly working with clients to understand long term strategic and mid-term business goals. This role will include the understanding and implementation of KYC lifecycle. You will be able to lead, understand and manage end to end KYC process with basics, KYC review, periodic refresh and remediation. The leader must demonstrate an ability to anticipate, understand, and act on evolving customer needs, both stated and unstated. Through this, he/she must create a customer-centric organisation and use innovative thinking frameworks to foster value-added relations. With the right balance of bold initiatives, continuous improvement and governance, the leader must adhere to the delivery standards set by the client and eClerx by leveraging the knowledge of market drivers and competition to effectively anticipate trends and opportunities. In addition, the leader must demonstrate a capacity to transform, align, and energize organisation resources, and take appropriate risks to lead the organization in a new direction. As a leader, the candidate must build engaged and high-impact direct, virtual and cross-functional teams, and take the lead towards raising the performance bar, build capability and bring out the best in their teams. By collaborating and forging partnerships both within and outside the functional area, the leader must work towards a shared vision and achieve positive business outcomes. Roles and Responsibilities Working with Operational leads to understand, challenge and implement any changes to procedures. Deliver and support continuous improvement mindset, establishing KPI, and SLAs to deliver effective and efficient KYC process. Performance management and ongoing training and development of the team Act as a management point of contact in relation to all Client On-Boarding & Refresh Quality Control aspects. Build and maintain strong relationships with key stakeholders across Technology and Operations in order to champion or challenge policy and procedural changes as needed. Embed a strong control framework and embed a culture of proactive risk management Provide focused training and coaching support and inculcate best practice sharing to drive "Right First Time" performance, improve standards and increase awareness throughout the wider teams Ownership and management of Quality MI metrics to be assessed with the team and presented to senior management, key stakeholders. Inspire and drive high performance in individuals and the team, enabling each member to understand their role in team and organization success. Champion colleague engagement within your teams and across the wider business - ensuring the Clients Purpose, Values and Behaviors across KYC functions Minimum Qualifications- 15-20 years of experience in KYC/AML, with experience in handling a team of minimum of 100 team members An exceptional leader with the ability to successfully build and manage teams and function. Demonstrates gravitas with the ability to manage and influence at a senior executive level across both internal and external stakeholders and clients. Extensive experience within KYC, and a demonstrable strong knowledge of the AML/KYC environment preferably in the Corporate Banking and/or Investment Banking domain. Strong planning and operational management background, experience in managing large and diverse operational teams. Detailed understanding of Investment and Corporate Banking industry, specifically focused on AML/KYC processes. Ability to contribute effectively when working with senior colleagues, across the breadth of business/strategic issues. About Us eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. ,
Employement Category:
Employement Type: Full timeIndustry: BFSI
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Program Manager - KYC Job in Eclerx at Other
Contact Details:
Company: EclerxLocation(s): Other Maharashtra
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Keyskills: KYC AML Due Diligence Operational Management Leadership Risk Management Quality Control Client OnBoarding Training Development Stakeholder Management Performance Management Process Improvement
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