TAC - Network Security Engineer Job in Movate
- Movate Technologies
- 2 to 6 Yrs
- Chennai
- 2 months ago
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Job Description
- Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry[1]leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes. Position: Network Security Engineer (TAC - L1 Engineer) Project: Palo Alto Experience: 2 5 years Job Location: Chennai Perungalathur Job Responsibilities: Handles first level calls/cases from Enterprise customers. Case ownership, documentation and management Customer Management, Setting right expectation, Situation handling. Driving case progression as per the SLA Utilizing tools and systems, Working with relevant groups in the client organization (SE, Support Manager, L3) for case progression and updates Backlog Management and meet the expectation set with customers. Work on pending cases(backlogs) and drive towards closure Periodic follow up as per SLA defined by the client. Process, Queue Adherence and SLA awareness Adhere to the process guidelines specified for the defined environment (SIP, ISO etc.) Knowledge Base Article Creation when there is an opportunity for it. To contribute knowledge base and the knowledge sharing forum Improving customer experience and Building relationship Completing PCNSE certification within 120 days of go-live Technical skills: 2+ years of experience in data networking, routing & switching & network security. Network security experience is a must. Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP). Experience in VLANS, Tagging - IEEE 802.1q, 802.3ad, 802.1d, 802.1w. Experience in IPSEC VPN/SSL-VPN/NAT/GRE/ Experience on routing protocols RIP V1/V2, OSPF, and BGP Knowledge of Authentication Protocols like TACAS/RADIUS/LDAP will be an added advantage. Working knowledge on Cisco, Checkpoint, Juniper, Fortinet, SonicWALL, NetScreen, Juniper SRX, Palo Alto Networks will be an added advantage. Experience on troubleshooting tools like Sniffer, Ethereal, and Wireshark. CCNA, CCNP, Checkpoint Certification, CCSP, PCNSE certifications will be an added advantage. Knowledge of Server Load Balancing (SLB), VRRP and IGMP Desired Profile: TAC Engineer Network Security Engineer Knowledge of Networking concepts such as IPSEC VPN/SSL-VPN/NAT/GRE/,
Employement Category:
Employement Type: Full timeIndustry: IT Services & Consulting
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: TAC - Network Security Engineer Job in Movate
Contact Details:
Company: MovateLocation(s): Chennai
Keyskills: network security OSI Model IPSEC VPN NAT GRE routing protocols RIP OSPF BGP Authentication Protocols Checkpoint Juniper NetScreen Sniffer Ethereal Wireshark VRRP IGMP SSLVPN Cisco Fortinet SonicWALL
Movate Technologies
Movate (formerly CSS Corp), is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and relentless focus on driving client outcomes. It helps ambitious, growth-oriented companies across industries sta...
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