Teller - Mumbai (all Areas) - Idfc First Bank
- Idfc First Bank
- 1 - 5 years
- Mumbai
- 2 months ago
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Job Description
Role/ Job Title: Teller
Function/ Department: Branch Banking
Job Purpose:
The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost-effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements.
Roles & Responsibilities:
- Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell.
- Deliver business target assigned as per performance score card.
- Giving the client need based product solutions.
- Assessing customer propensity and ensuring higher product penetration per relationship
- Referencing for more business from existing customers
- Responsible for creating a customer-focused approach for quick resolution of all queries and complaints.
- Ensuring adherence to banking regulation & policies pertaining to Anti Money Laundering (AML), Know Your Customer (KYC), Data & Information security etc.
- Assist in closure of all observations in audit report.
- Client relationship management and customer services related to retail banking operations.
- Custodian of the branch vault and manage the vault limits.
- Supervise all cash and non-cash transactions like DD/MC, fund transfer etc.
- Updating the key registers regularly
- Review branch reports like end of day (EOD), cash position report, instruments issued etc.
- Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable, reconciliation and maintenance of suspense accounts register as per the required format.
Job Classification
Industry: BankingFunctional Area / Department: BFSI, Investments & Trading,
Role Category: Banking Operations
Role: Branch Operations Manager
Employement Type: Full time
Contact Details:
Company: Idfc First BankLocation(s): Mumbai
Keyskills: Cash Handling Banking Operations Branch Operations Branch Banking Teller Operations
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About Capital First Limited: CFL is listed on BSE and NSE (Stock Code: CFL). The company provides Mortgage loans to SMEs against pledge of property, Gold Loans to retail customers, Consumer Durable Loans, Two wheeler loans, and senior secured Wholesale loans. During the last year the company expande...
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