Relationship Manager - First Wealth
- Idfc First Bank
- 4 - 9 years
- Multi-City, India
- 2 months ago
- Email to a friend
- Report this job
- Bengaluru( Malleshwaram, Whitefield, Kengeri, Residency Road )
Job Description
Job Title - Relationship Manager - First Wealth
Place of work - Bengaluru
Business Unit - Retail Banking
Function - Branch Banking
Job Purpose - The role includes managing assigned client portfolio to ensure superior service delivery leading to cross sell. It would include CASA Build up as per branch targets, improving product holding per customer through cross sell of all banking products, acquiring new clients and managing the walk in clients. The role entails managing all cash, routine transactions for bank customers including fund transfer, accepting deposits & withdrawals and managing deliverables.
Roles and Responsibilities - *CASA value build up and new client acquisition. *Ensure effective client engagement leading to cross sell. *Increase in 'Product holding per customer' within mapped portfolio. *Ensure all the clients engaged are profiled and presented with suitable banking products. *Be solution oriented and ensure effective on-boarding on Mobile/Net Banking, Bill Pay, SIP, Insurance & *Investment solutions, Retail and SME Loans and relevant banking programs. *Ensure monthly operating plan is met to improve scorecard and decile rankings. *Coordinate with respective relationship managers for closure of business loans, working capital, POS, CMS, trade transactions generated through client engagement. *Responsible for creating a customer-focussed approach for quick resolution of all queries and complaints to achieve NPS benchmarks. *Custodian of the branch vault, manage vault limits, cash and non-cash transactions. *Ensure Nil instances of cash shortage or excess at teller counter. *Updating the key registers regularly and review branch reports like end of day (EOD) cash position report LTR, Instruments issued etc. *Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable, reconciliation and maintenance of suspense accounts register as per the required format. *Ensure strict adherence to the bank policies and compliance.
Secondary Responsibilities - *List the deliverables other than primary, but essential for the role - Perform audit and ensure compliance to internal and external regulations and guidelines *Provide best in-class customer service to all clients to become their primary banker.
Job Classification
Industry: BankingFunctional Area / Department: Sales & Business Development,
Role Category: Retail & B2C Sales
Role: Retail Banking Sales
Employement Type: Full time
Contact Details:
Company: Idfc First BankLocation(s): Multi-City, India
Keyskills: Portfolio Management Banking And Insurance HNI Sales Retail Liabilities TPP Relationship Management Insurance Sales Product Knowledge HNI Acquisition HNI Client Handling Branch Banking Banking Sales
Idfc First Bank
About Capital First Limited: CFL is listed on BSE and NSE (Stock Code: CFL). The company provides Mortgage loans to SMEs against pledge of property, Gold Loans to retail customers, Consumer Durable Loans, Two wheeler loans, and senior secured Wholesale loans. During the last year the company expande...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in