MIS - Senior Executive(Data Analytics)
- Medi Assist
- 2 - 7 years
- Mumbai
- 1 month ago
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Job Description
- Exceptional analytical and listening skills, Team Management, Functional, Excellent problem-solving and communication skills.
- Solid customer focus and should be able to operate well in teams.
- Responsible to monitor Key performance Indicators, Responsible for corrective and Preventive action
- Recording statistics, performance levels and feedback of clients and preparing the reports. Motivating, coaching, and retaining staff as well as coordinating. Reviewing the staffs performance, determining training needs and scheduling training sessions. Responsible for the efficient functioning of CRM by ensuring that the Team attends to customer request & Networking with the concerned departments to resolve the request. Resolving escalations from other departments
- Collaborate with cross-functional teams to enhance overall operational effectiveness.
- Process & detail oriented
- Ability to withstand pressure
- Timely problem solving abilities
- Interpersonal skills for managing internal and external stakeholders. Also includes customer orientation
- MS office, MIS Reporting
Interested candidate please share resume on Mail Id- va**********i@me*******t.in
Job Classification
Industry: InsuranceFunctional Area / Department: Customer Success, Service & Operations,
Role Category: Operations Support
Role: Operations Support - Other
Employement Type: Full time
Contact Details:
Company: Medi AssistLocation(s): Mumbai
Keyskills: MIS Reporting MIS Team Lead MIS Operations Formulas Conditional Formatting Advanced Excel Macros dashboard Creation Pivot Table VLOOKUP Data Analysis Management Information System Data Reporting
Medi Assist
We are Indias leading HealthTech, and InsurTech company focused on administering health benefits across employers, retail members, and public health schemes. We consistently strive to drive innovation and participate in such initiatives, to lower health care costs. Explore mor...
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