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Korber Lead Software Engineer - Noida - The @ Judge India Solutions

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 Korber Lead Software Engineer - Noida - The

Job Description

Position: Korber Lead Engineer (WMS/Warehouse Management)

Rel. Experience: 6+ Years


Location: Noida (onsite- WFO)


Key Responsibilities:

  • L1 Krber Lead will support tickets for Krber + Krber Cloud
  • L1 Krber Lead will learn/understand playbook materials to train L1 Support Engineers
  • L1 Krber Lead will update all Krber Cloud permissions to reflect Support Staff Requirements
  • L1 Krber Lead will be expected to re-classify ticket severity
  • L1 Krber Lead will be expected to escalate L2 tickets for resolution
  • Knowledge of SQL is required so the Support Team can query use-cases in databases
  • Proficiency with MS SQL Databases
  • Visual Debugger
  • Familiarity with OpsGenie
  • Data extract/Analysis
  • Extracts will be CSV and Excel deliverables; PowerPoint will be utilized for presentation purposes
  • Communicate with Global PMO and provide ongoing capacity planning of the Supplier Support team to maintain support coverage with the warehouse opening schedule
  • Expectation is that all incidents that do not require a code change should be handled by L1 Support
  • Deployment Support and Validation
  • Assist with deployments and validation of successful deployments
  • All deployment tasks to be performed will be itemized/communicated.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA,
Role Category: Software Development
Role: Technical Lead
Employement Type: Full time

Contact Details:

Company: Judge India Solutions
Location(s): Noida, Gurugram

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Keyskills:   Korber Database Management WMS Warehouse Management Technical Support L1

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Judge India Solutions

The Judge Group is a professional services firm with 50 years of experience in providing technology, talent, and learning solutions. Our services are successfully delivered through a network of more than 35 offices in the United States, Canada, and India. The Judge Group serves more than 47 Fortu...

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