Hiring For International Voice process - Navi
- Intouch
- 0 - 4 years
- Mumbai
- 2 months ago
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Job Description
IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer that provides innovative, value-driven customer service solutions. Founded in 2000, the company has grown to employ over 25,000 people across 11 countries, including the United States, Canada, and several others. IntouchCX offers a wide range of solutions, including Omnichannel Customer Care, AI & Automation, Brand Trust & Safety, and more. The company is known for its focus on innovation, cultural training, and quality assurance, aiming to enhance customer experience and support business growth Greetings From Intouch CX!!
We are hiring for International Voice Process (Immediate Joiners are preferred) Eligibility:
- Fresher (or ) A minimum of 6 Months of experience of Support with international Clients
- Fluency in spoken English
- Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
- The ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer
- Excellent communication skills and high emotional intelligence
- Excellent problem solving and customer service skills
- Strong analytical & Interpersonal skills
- The ability to be a self-starter, a sense of urgency, and the ability to remain calm under pressure
Benefits of working as a Customer Service Associate:
- An attractive compensation package with performance-based incentives
- Incredible learning and growth opportunities
- Outstanding rewards and recognition program & employee engagement activities
- PF and ESI / Health Insurance
- 2 way free transportation both pick up & drop
- 5 working days with 2 rotational week offs
Preferred Skills/Abilities/Exposure:
- Graduate/Post Graduate/UG are eligible
- Should possess effective and excellent communication skills (Verbal & Written)
- Willing to work in Rotational Shifts, Night Shifts & Graveyard Shifts
- 100% Work from Office
Package:
Minimum 2.5 Lacs P.A.
Maximum 4.0 Lacs P.A.
Work Location: Hyderabad (Kokapet or Raheja Mind Space) Incentives based on performance.
Interested candidates reach out the below recruiter. Divya.M
8660530***
di************r@in******x.com
Mention on resume as reference (Divya)
Walk in timings: 11 AM- 3 PM
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & Operations,
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: IntouchLocation(s): Mumbai
Keyskills: Bpo Customer Service Bpo Voice Voice Process International Voice Process International BPO Customer Service
Intouch
Building No: 2A, 4th Floor Maximus Towers, Raheja Mindspace IT Park, Madhapur, Hyderabad, Andhra Pradesh, India
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