Virtual Relationship Banking- Phone Officer @ HDFC Bank

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Virtual Relationship Banking- Phone Officer

HDFC Bank
0 - 2 years
Mumbai
2 months ago
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Job Description

To engage regularly with the customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience
Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer
To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums
For their banking transactions/ needs, while keeping a "window' to talk to the bank whenever customer needs.
Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed.
So that the RM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services

Job Classification

Industry: Banking
Functional Area / Department: Other,
Role Category: Other
Role: Other
Employement Type: Full time

Contact Details:

Company: Hdfc Bank
Location(s): Mumbai

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Virtual Relationship Banking- Phone Officer @ HDFC Bank

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