Strategize and translate customer business requirements into a North Star architecture that the customers can anchor themselves against, recommending Adobe solutions to improve digital experiences where appropriate.
Participate in efforts to resolve internal/external customer challenges
Maintain solid governance, communication and organisational change with customer and internally within the Ultimate Success Organization, and Sales teams/other customer-facing teams
Provide feedback to and have regular interaction with many teams across the organization, including Product Management, Engineering, Product Marketing, Service Marketing
Preferred candidate profile
10+ years of relevant experience.
Deep knowledge of Adobe DX solutions (primarily AEM or Campaign and AEP + apps / CDP, CJA or AJO) and third party applications, including cross-solution use cases (e.g Personalisation, Intelligence & Measurement, or Campaign Orchestration) with a focus on enterprise architecture advisory and implementation to value realization.
Possess an innovative attitude to solve complex problems and make impactful technical decisions.
Ability to communicate complex ideas effectively verbally and in writing with both customers and internal Adobe
Ability to identify and capture themes and needs that exist across multiple customers to create new ways of meeting customer needs that should become part of standard processes.
Knowledge of enterprise application integration (EAI) concepts and standards (APIs, microservices, middleware) and AI / ML concepts to facilitate discussion on communication between customers enterprise applications.
Strong interpersonal skills, emotional intelligence, and a consistent track record of building relationships and leading change with customers.
Experience with ad technology (DMPs, DSPs, Ad servers, Ad Exchanges, Cross-Device Tracking platforms, etc.)
Familiarity with system-of-record data environments (i.e. CRM systems, email platforms, data lakes)
Familiarity with data warehousing and big data architectures and platforms (including data storage, movement, and security) to support developing an optimal physical and semantic data model
Job Classification
Industry: IT Services & Consulting Functional Area / Department: Engineering - Software & QA, Role Category: Software Development Role: Solution Architect Employement Type: Full time