Intern- Content Writer - Noida - Innovaccer
- Innovaccer
- No fixed duration
- Noida, Gurugram
- 1 month ago
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Job Description
As an Intern- Content Writer , you will be crucial in shaping how our users interact with and understand our products. You will be responsible for creating a wide range of technical and marketing content that educates and engages our target audience. Your work will include developing technical documentation, product marketing collaterals, and product enablement content. This role is a unique opportunity to grow into a subject matter expert or content specialist while working on diverse content creation projects.
A Day in the Life
- Develop concise technical documentation for end-users, including user guides, release notes, and how-to videos.
- Utilize digital adoption platforms such as WalkMe to create interactive product tours that enhance user experience and product understanding.
- Craft compelling product marketing materials, such as whitepapers, blogs, FAQ sheets, and other collateral, to support our marketing efforts.
- Create comprehensive product enablement content, including training guides, enablement decks, and sales pitch decks, to support our sales and customer success teams.
- Collaborate with product managers, engineers, sales teams, and customer success teams to gather information and ensure the accuracy and effectiveness of content.
- Participate in content strategy planning to ensure alignment with company goals and user needs.
Key Responsibilities
- Elevating Product Usability and Customer Satisfaction: Produce premium documentation and engaging marketing materials that improve user experience and satisfaction, making our products more intuitive and accessible.
- Maintaining Documentation and Marketing Excellence: Ensure that all technical documentation and product marketing collaterals are meticulously accurate and current, supporting the seamless introduction of new products and updates.
- Promoting Team Collaboration and Knowledge Sharing: Act as a linchpin for knowledge exchange within the company, enhancing synergy between product managers, developers, marketing, sales teams, and other stakeholders through clear, coherent documentation and compelling marketing narratives.
- Boosting Customer Success and Product Adoption: Create content that simplifies the learning process and enhances product adoption, including training guides, enablement decks, and sales pitch materials, contributing to the overall success of our customers.
What You Need
- A Bachelor s degree from a Tier 1 institution (B.Tech/ MBA preferred)
- 0-2 years of experience in content creation, technical writing, or a similar role. Fresh graduates with relevant internships or project experience are welcome to apply
- Familiarity with HTML/CSS, digital adoption tools like WalkMe, and multimedia content creation tools is a plus
- Experience with documentation tools like Confluence and knowledge-base software like Helpjuice is a plus
- Excellent writing, editing, and proofreading skills with a keen eye for detail
- Ability to work independently and as part of a team in a fast-paced environment
- Strong organizational skills and the ability to manage multiple projects simultaneously.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Content, Editorial & Journalism,
Role Category: Content, Editorial & Journalism - Other
Role: Content, Editorial & Journalism - Other
Employement Type: Full time
Contact Details:
Company: InnovaccerLocation(s): Noida, Gurugram
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Keyskills: Health insurance Content strategy Sales Technical writing Healthcare Genetics HTML Operations Product marketing Technical documentation
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