Service Technician @ Altaa Vistaa

Job Description

As a Field Application Engineer working for an industry leader in factory automation products, solutions and services, you will provide engineering leadership, application development, pre and post-sales support and strategic project development for their Global Key Account Management team. Position Responsibilities: Provide pre and post sales technical support to key and strategic customers on all company products, on-site, via phone, email or via SI/OEM, as appropriate. Oversee all engineering requirements and progress for assigned projects Maintain current knowledge of new products and applications, through self-study, hands-on testing of demo units, and seminar attendance. Assist marketing with technical documentation reviews, suggestions, etc. Evaluate, support, educate and provide technical leadership for Systems Integrators. Provide advanced and custom technical training to customers, and company personnel on company products. Deliver presentations to external organizations or entities. Document support case data utilizing CRM. Perform other duties as assigned. Travel Requirements: SHOULD BE Travel for training,Application,service support within south India. Qualifications: BE/BTECH in ELECTRICAL/ELECTRONICS Engineering or equivalent experience. Minimum 3-4 years of application experience with industrial automation products and customers (ex: PLC, HMI, VFD, Servos, Developmental Software, and other industrial automation applications.) Ability to develop and maintain complex applications, up-to-date technical knowledge, including the latest company products. Technical writing skills are required. Must possess customer service and phone skills. Ability to develop, write and perform technical training for groups. Possess organization skills, i.e. for documents, demos, and work area, and time management. Must have prior experience managing multiple projects. Ability to operate effectively as part of a team. Professional, patient, positive, confident communication style and attitude. Beneficial Skill and Experience: Strong background in PLCs, VFDs, HMIs,Servo Motors, Industrial Robots and networking, process control, is preferred.

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Keyskills:   troubleshooting servicing mechanical inspection site