Functional Consultant Dynamics CRM - Chennai
- PreludeSys
- 5 - 10 years
- Chennai
- 2 months ago
- Email to a friend
- Report this job
Job Description
As a Functional Consultant Dynamics CRM you will:
- Interact with clients to gather business requirements and understand their needs thoroughly.
- Use appropriate techniques to document, elicit, and assess requirements to ensure they are clearly understood.
- Work closely with technical leads to analyze business requirements and suggest relevant technical solutions.
- Participate in design reviews, ensuring the application design aligns with quality standards.
- Write code and configure solutions as per the clients specifications, adhering to best coding practices.
- Develop and extend Dynamics CRM functionalities through Power Platform tools (Power Apps, Power Automate, Power BI).
- Customize and configure Dynamics 365 modules (e.g., Sales, Customer Service, Marketing).
- Ensure all code developed follows established coding standards (organizational or client-specific).
- Complete tasks within the defined schedules, maintaining version control, and defect management.
- Contribute to the creation of project documentation as per the QMS (Quality Management System).
- Guide junior team members and provide them with necessary support in completing their tasks.
- Mentor and conduct knowledge-sharing sessions like workshops and presentations to enhance team skills.
- Facilitate workshops to train end-users and business stakeholders on CRM system usage.
- Assist with UAT and resolve any issues that arise during testing.
- Adhere to organizational quality and operational processes, and suggest improvements for the current processes.
- Ensure full compliance with defined standards and policies.
- Collaborate with cross-functional teams to integrate Dynamics CRM with other platforms like SharePoint, Power BI, and Power Automate.
Skills Required:
- 5+ years of relevant experience in functional consulting and technical delivery, with a strong background in Microsoft Dynamics CRM
- Strong expertise with Dynamics 365 CRM modules (Customer Engagement) such as Sales, Customer Service, Field Service, and Marketing.
- Proficient with Power Platform tools like Power Apps (Canvas/Model-Driven), Power Automate, and Power BI for CRM customizations.
- Experience with Dynamics CRM customization, creating workflows, configuring business rules, and developing plugins.
- Familiarity with Azure cloud services, Dataverse, and security models to integrate and extend Dynamics 365 functionalities.
- Expertise in designing scalable and efficient business process flows within Dynamics 365 CRM.
- Experience conducting stakeholder interviews, requirement gathering, and performing gap analysis to ensure business objectives are met.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QA,
Role Category: Software Development
Role: Software Development - Other
Employement Type: Full time
Contact Details:
Company: PreludesysLocation(s): Chennai
+ View Contact
Keyskills: Dynamics crm Functional Consultant Dynamics 365 Microsoft Dynamics
Fraud Alert to job seekers!
₹ 12-16 Lacs P.A
Similar positions
PreludeSys
PreludeSys is an On- Demand IT services company delivering Service- as- a- Service. In an era when Infrastructure, Platform and Software are available as a service, we have been one of the pioneers in offering Service- as- a- Service. Our On>Demand Services engagement model is unique in...
Plugin template missing! Fix or contact support.
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in