Ahmedabad Virtual Drive For Non voice process
- Headstrong
- 0 years
- Ahmedabad
- 1 month ago
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Job Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Mega Virtual Drive for the role of Process Associate, Non-Voice- English Language on 12th February 2025 (Monday) || Ahmedabad Location
Date: 12-February-2025 (Wednesday)
MS Teams meeting ID: 489 495 348 737
MS Teams Passcode: PG9La3U5
Time: 12:00 PM - 2:00 PM
Job Location: Ahmedabad (Work from office)
Shifts: Flexible with any shift
Responsibilities
- Provide resolution to maintain standards of quality.
- Review content and provide resolution based on prescribed guidelines.
- Recognize trends and patterns and raise issues timely.
- Provide insights to help improve the support to the users.
- Maintain a thorough understanding of process and policies.
- Provide excellent customer service to our customers.
Qualifications we seek in you
Minimum qualifications
- Any Graduate except Law
- Only Freshers are eligible
- Fluency in English Language
Preferred qualifications
- Effective probing skills and analyzing / understanding skills.
- Problem solving skills with customer centric approach.
- Must be able to work on a flexible schedule (including weekend shift work)
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
**Note: Please keep your E-Aadhar card handy while appearing for interview.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & Operations,
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: GenpactLocation(s): Ahmedabad
Keyskills: content moderation Fresher Blended Process Email Support Non Voice Process Semi Voice Chat Support Non Voice KPO Bpo Non Voice Data Entry Chat Process Bpo Voice Back Office Back Office Operations Data Processing Data Entry Operation
Headstrong
HEADSTRONG SERVICES INDIA PRIVATE LIMITED Headstrong (www.headstrong.com) is a global IT consulting firm with specialized focus in financial services. In particular, we are a world’s leading offshore outsourcing company focused in the capital markets and secu...
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