Hyderabad_Virtual Drive_Tulu_Konkani
- Headstrong
- 0 years
- Hyderabad
- 1 month ago
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Job Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people. we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Genpact Virtual Drive for Tulu_Konkani Language on 13th February 2025_Work location: Hyderabad
Drive Date: 13-February-2025 (Thursday)
Drive Timings: 11:30 AM - 1:30 PM
MS Teams ID: 464 080 276 273
MS Teams Passcode: rg9vE6b3
Location: Hyderabad (Work from office)
Experience: Only Freshers are eligible
Languages Known: Konkani+English , Tulu+ English
Shifts: Flexible with any shift
Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
Qualifications we seek in you
Minimum qualifications
Any Graduate (except Law)
Freshers are eligible
Candidate should be able to speak/read/understand either Tulu + English language / Konkani+English language
Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & Operations,
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: GenpactLocation(s): Hyderabad
Keyskills: Konkani Tulu BPO BPO Non voice Proof Reading Non voice Content Review KPO Content Writing Content moderation Chat support Chat Email support Fresher Language specialist
Headstrong
HEADSTRONG SERVICES INDIA PRIVATE LIMITED Headstrong (www.headstrong.com) is a global IT consulting firm with specialized focus in financial services. In particular, we are a world’s leading offshore outsourcing company focused in the capital markets and secu...
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