Skills: Excellent communication skills, Empathy, Problem-solving, Patience, Active listening, Time management, Adaptability, Communication Skill, Job Profile >> Interact with prospective customers through modes likes Voice, Chat,. >> Handle the queries of the customers. >> Customer support and maintaining cordial relation with prompt after sales service >> Coordinate with internal stakeholders to bring customer queries/complaints to resolution. >> Maintain records and provide relevant reports as necessary. >> Complaint Management: The complete process from receiving to resolving. >> Confirm and achieve customer satisfaction. Experience & Skill >> Similar experience of 1-3 years in Customer Care & Customer Handling. >> Good in verbal & written communication [English, Hindi, Gujarati]. >> Influencing personality. >> Good convincing ability. Education & Other Qualification >> Any Stream Graduate >> Age: Not older than 30 Years >> Gender: Female, Male,
Employement Category:
Employement Type: Full time Industry: BPO / Call Center Role Category: Unskilled / Manual Labour Functional Area: Not Specified Role/Responsibilies: Customer Care Officer Job in Qarmatek Services
Contact Details:
Company: Qarmatek Services Location(s): Other Gujarat