Senior System Administrator - NOC Job in
- Innovation Technology
- 2 to 6 Yrs
- Mohali, Chandigarh
- 2 months ago
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Job Description
- Position Summary Senior System Administrators have effective communication skills, problem-solving skills, experience with managing servers and SMB network infrastructures, and advanced experience in end-user support. Success for them is when they can confidently interact with the user and solve a complex infrastructure-related problem. Education and Experience 2-3 years of IT or related domain Excellent written and verbal communication skills Excellent customer service skills Education: Graduate (Any stream) preferably in computer science or a related field At least 2 years of experience in end-user technical support Responsibilities: Provide professional IT support to customers with a focus on customer service Monitoring IT infrastructure of clients and administration. Drive problem investigations and resolution as required. Troubleshooting Windows server issues. Monitor the network i.e., firewalls, switches, and access points. Analyze network alerts and diagnose network errors. Manage and troubleshoot Physical and Virtual servers. Hyper-V, VMware, Azure, and AWS administration. NAS, SAN Storage administration, and troubleshooting. Plan on upgrades and updates of infrastructure. Resolve all tickets in a timely and professional manner while meeting expectations specified in customer Service Level Agreements (SLA). Additional Duties and Responsibilities: Hands-on experience with Wintel and Networking. Strong customer service experience, and excellent verbal and written communication skills Hands-on experience with Server and Network Administration and Troubleshooting Good knowledge and experience of Server Roles i.e., AD, DNS, DHCP, IIS, File & Print, RDS, etc. Hands-on experience working on Hyper-V and VMware. Advanced knowledge of Firewalls, Switching, and Routing. Knowledge of backups and storage i.e., SAN and NAS Hands-on experience with Wintel networking Experienced in networking monitoring tools Experience with data center monitoring and ops is good to have,
Employement Category:
Employement Type: Full timeIndustry: IT Services & Consulting
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Senior System Administrator - NOC Job in
Contact Details:
Company: Innovation TechnologyLocation(s): Mohali, Chandigarh
Keyskills: Server Administration Network Administration Customer Service Troubleshooting VMware Azure AWS NAS Firewalls Switching Routing Storage Active Directory DNS DHCP IIS HyperV
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Innovation Technology
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