Payment Investigation Analyst Job in Ara @ Ara Resources

Job Description

The Role:

• Associate must perform Wire/Wireless transfer investigations or Payment Investigation procedures, review the Wires that have potential matches, determines validity of match, releases, or escalates the transactions to the concerned team as per the guidelines set. 

Key Responsibilities:

• Handle payment inquiries received from remitting banks, beneficiary banks, and intermediary banks through authenticated channels (e.g., SWIFT, Tested Telex, or Fed Serv. 1090)       
• Generate or correct SWIFT/CHIPS/FedWire messages for issues like duplicates, errors, or cancelled payments
• Message Repair: Correct errors and ensure compliance with financial messaging standards.
• Fund Transfers: Address inquiries regarding the transfer of funds between accounts.
• Identify and resolve payment-related errors
• Facilitate the return of funds and resolve cases involving cancelled or incorrect payments.

Skills Required:

• Research, investigation and analysing routine payment inquiries received via different message types from Remitting Banks, Beneficiary banks & Intermediary banks.   
• Investigation types - Repairing message types and transferring funds from one account to another, Payment inquiries should be received in an authenticated message i.e. SWIFT, Tested Telex or Fed Serv. 1090.        
• Investigations of the payment cases could include identification of types of payment errors, duplicate payments, incorrect recipient/beneficiary, incorrect intermediary bank, or incorrect SWIFT message type used, Sanction, etc.       
• Correction and creation of different SWIFT/CHIPS/FedWire payment message types used by the sender, duplicate processing, erroneous or cancelled payments.       
• Scenarios to be covered - Debit Authorization Pool, Amendment, Cancellation (MCAN), Cover Payments, Return of Funds, Control Function and Urgent Mailbox.

Qualifications & Experience:

• Should have min 1 year of experience in Wire or Payment investigations.
• Should hold a bachelors degree with good communication skills.

 

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