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Specialist - Delhi - Indira Gandhi

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 Specialist - Delhi - Indira Gandhi

Job Description

JOB PURPOSE
To maintain the airside assets i.e. Pavements, drainage system associate structures ensuring the service level of 98%
Minimum down time of the assets
Optimize utilization of assets at airside.

This position at the Sector level will interact with respective office holders of all the GMR airports to ensure the following aspects: Enhancing airside operations Airside capacity assessment and ATM evolution Compliance of rules and regulations at Airport Enhance and coordinate Emergency Response Management Compilation of Airport specific KPIs and maintaining common dashboard at Global COO office Benchmark of best practices


ORGANISATION CHART

Airside Operation will report to head of Airport Operations.


KEY ACCOUNTABILITIES


Accountabilities
Key Performance Indicators

Operations excellence: Develop an integrated Operations excellence model for synergy of airside operations among GMR Airports
Number of initiatives implemented Achieve Consistency across manuals and processes

Airside Ops risk mitigation: Maintain a risk register for the Airside Operations and mitigate the risks identified
Risk mitigation achieved

KPI and Airside Ops projects progress monitoring: Lead regular meetings between airside managers to monitor the KPI status including projects progress
Regular update of Global COO dashboard.

Airport specific trend analysis development: Trend analysis to deduce key observations from the KPIs to be able to determine actions to be taken to improve the airside performance
Number of improvement actions taken

Compliance to Regulations: Oversight of compliance of operations requirements to ICAO and national regulation (access to Legatrix for DIAL)
Reduction in non-compliances achieved

Compliance monitoring of the Service providers: Monitor the compliance to SLAs of various outsourced agencies for Airside Operations
Improvement in the Service quality

Capex plan and opex budget Contribute to capex plan development on airside. Highlight key challenges and options. Ensure a sound capex planning of asset. Provide benchmark analysis and return of experience. Promote coordinated approach in opex setting.
Number and quality of capex project comments Airside planning for each AOP
EXTERNAL INTERACTIONS

DGCA AAI ATCAirlinesGround Handling AgenciesMeteorological departmentAirside AuditorsOther key Airside stakeholdersAirports network


INTERNAL INTERACTIONS

Respective Airside Operations SPOCCOOs of respective airports , ITAirport Operations Center, heads HROther internal stakeholders


FINANCIAL DIMENSIONS
OTHER DIMENSIONS

Interaction with all the GMR Airports Airside Operations teams and all the important stakeholders on the Airside of all the GMR airports


EDUCATION QUALIFICATIONS

Graduate


RELEVANT EXPERIENCE

8-10 years of experience including 3 years in Airside Operations


COMPETENCIES
  • Networking
  • Personal Effectiveness
  • Teamwork Interpersonal influence
  • Stakeholder Focus
  • Entrepreneurship
  • Capability Building
  • Social Awareness
  • Planning Decision Making
  • Execution Results
  • Strategic Orientation
  • Problem Solving Analytical Thinking







Job Classification

Industry: Aviation
Functional Area / Department: Customer Success, Service & Operations,
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Contact Details:

Company: Indira Gandhi
Location(s): Delhi, NCR

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Keyskills:   OPEX Coo Operational excellence Operations improvement Analytical compliance monitoring Trend analysis Service quality Ground handling Risk mitigation

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Indira Gandhi

Indira Gandhi National Open University (IGNOU)

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