Non Voice Backend Operation hiring @ Wipro
- Wipro
- 0 - 3 years
- Coimbatore
- 1 month ago
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Job Description
Wipro Ltd. is a leading provider of benefits administration, Financial Solutions and cloud-based HR solutions. We enhance work and life through our service, technology and data.
As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our Health Administration.
Role: Back End Operations- Processor
Job Application link- https://forms.office.com/r/9KqU3y1qKv
to get call letter and interview updates
Office Location :-Coimbatore : Wipro Limited,S.F.No.426/1,426/2and 427/1, Elcot Special Economic Zone, Vilankurichi Village, Coimbatore North Taluk,Coimbatore-641004,Tamil Nadu
Shift timing- 5.30pm to 3.30am onwards ( fixed shift)/WO- Saturday/ SundayWork Experience - 0months -3.5yearsEducation - Only arts and Science Graduates ( 2020,2021,2022.2023,2024)
Cab Drop- One way transport
Service Agreement- 12Months
CTC- 2.5LPA- 2.9LPAJob SummaryThe Team Member is responsible for developing superior understanding of client plan provisions, identify opportunities for knowledge enhancement and deliver to high standards of quality and timeliness.
- Consulting Skills, Client Knowledge And Client Service:
Prioritizes work as required in order to effectively respond to client needs
Demonstrates sound understanding of client plan provisions by asking questions and responding to client needs in a timely fashion
Ensures knowledge of client plan provisions and supporting documentation is current and updated
Follows all predefined procedures, adheres to all the process guidelines and ensures that performance parameters are met and/ or exceeded against SLA targets
Participates & contributes in daily huddles and status meetings
Ensures on-time and accurate delivery of all tasks as per Service Level Agreements
Adaptability and Flexibility, Coaching and Recognition, Cross-cultural Competence
Delivers on new/ adhoc tasks in order to meet client/ internal goals promptly
Seeks and accepts feedback from coaches & mentors to enhance knowledge and capabilities
Creates/ updates SOP where and when required. Work with other supporting groups to enhance procedures and eliminate wastage.
Communication and Excellence:
- Excellent communication skills (Oral, written and listening ability).
Interview Process:
Logical Interview
Managerial Interview
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & Operations,
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time
Contact Details:
Company: WiproLocation(s): Coimbatore
Keyskills: insurance Backend Operations non voice Retirement Planning Claim Payment Non Voice Process Transaction Processing International Non Voice Insurance Operations Us Insurance Bpo Non Voice Claims Adjudication Backend Process Insurance Processing Claims Processing
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