Customer support Engineer MPS Job in Accel IT
- Accel IT Services
- 3 to 7 Yrs
- Other Maharashtra
- 3 months ago
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Job Description
- Job description Provide onsite technical and customer support for the Installation, Configuration, commissioning, Key operator training, and troubleshooting of Multifunction Printers. Responsible for setting up and installing new Multifunction Printers. Provide routine service and maintenance to Multifunction Printers. Troubleshoot and repair malfunctioning Multifunction Printers. The technician should perform timely checks and maintenance of all printing equipment. Must have a good understanding of all hardware and software-related issues of printers. The technicians will be responsible for the timely and cost-effective maintenance and repair of office product equipment and for promoting and maintaining a high level of customer satisfaction with our service and products. The Technician must accurately identify and resolve any technical issues and ensure optimum operating condition. The professional must handle customer issues as quickly as possible. Maximize equipment uptime through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction. Ability to troubleshoot and think independently. Demonstrated mechanical and electrical aptitude. Skills: Minimum 4-6 years Experience in Multifunction Printers. Must possess good customer service and communication skills. Must willing to travel. Provide accurate feedback with close call information, parts usage reporting, and customer meter readings. Must be able to problem-solve, conduct written and verbal communication, and read and comprehend technical information. Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Shift: Day shift Work Days: Monday to Friday Experience: total work: 3 years (Preferred) Work Location: In person Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Experience: total work: 4 years (Preferred) Work Location: In person Speak with the employer +91 hidden_mobile Expected Start Date: 22/10/2024,
Employement Category:
Employement Type: Full timeIndustry: IT - Hardware / Networking
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Customer support Engineer MPS Job in Accel IT
Contact Details:
Company: Accel IT ServicesLocation(s): Other Maharashtra
Keyskills: Installation Configuration Commissioning Troubleshooting Maintenance Hardware Software Customer service Communication Travel Problemsolving
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Accel IT Services
Accel IT Services is a division of Accel Limited, a BSE listed company with 3 decades of experience in the IT, Media and Electronic Manufacturing industry. Started in 1991 in Chennai, Accel Limited continues to pursue its diversified interest in media, electronic manufacturing,electronics research ...
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