Job Description
As a Business Analyst, you will be the go-to person in our clients BSS organisation for new requests and changes related to charging system, CRM and the core billing system. You will interact with the IT Demand organisation across our clients business units, understand their requests and coordinate delivery
Bring an understanding of the enterprise, business system, business process, and industry to the team(s) supporting or interfacing with the application.
Identify and define the business processes and perform any business process re-engineering required before the application is designed from a technical perspective.
Design, document and deliver new value-added BSS business solutions and processes for the client, based on a combination of deep process skills and broad industry knowledge.
Ensure our client clearly articulates the requirements
Own BSS changes required to deliver new products and services, as well as other business changes rolled out on our clients platforms
Evaluate potential software solutions and request architecture support to ensure solutions are complete and will work
Build a strong relationship with IT Demand organisations in various business units. Participate in direct meetings with business stakeholders as required
Coordinate interactions, requirements walk-through, sign offs, as appropriate to ensure completion of projects
Contribute to project plans and collaborate with delivery PMs to drive dates for all projects
Cooperate with implementation project activities in order to assure business requirements are proper understood and implemented.
Requirements
Several years of IT experience, working on Billing/ CRM vendor in a Business Analysis.
English fluency both verbal and writing is essential.
Proven ability to analyze complex business requirements and deliver appropriate solutions
Strong expertise in Charing, CRM and Billing systems.
Strong understanding of Agile user stories creation for the Product development.
Ability to review project deliverables for completeness and quality, and compliance with established project standards
Ability to analyse clients needs, design and document solutions
Communication and presentation skills
Ability to develop application requirements based on input gathered from a variety of sources including analysis results and feedback from the user community
Ability to develop test conditions and expected results based on the application requirements
Able to work on a multi-cultural environment
As a Business Analyst, you will be the go-to person in our clients BSS organisation for new requests and changes related to charging system, CRM and the core billing system. You will interact with the IT Demand organisation across our clients business
Job Classification
Industry: Software Product
Functional Area / Department: Data Science & Analytics,
Role Category: Business Intelligence & Analytics
Role: Business Analyst
Employement Type: Full time
Contact Details:
Company: Bahwan CyberTek
Location(s): Chennai
Keyskills:
Bss
Business Analyst
Business analysis
Billing
enterprise business
Agile
Business process re-engineering
Business solutions
Software solutions
CRM
