customer service import Job in Busisol @ Busisol Sourcing India

Job Description

We are hiring import customer service team as a Customer Service & Documentation (Import) in shipping Industry we want experience in shipping Industry The successful candidate will be responsible for coordination with customers, monitoring shipments, preparing import documentation, and handling shipment Communicate with customers over email and phone and act as the main point of contact for customer accounts. Monitor client shipments on a day-to-day basis from booking to delivery. Book shipments with carriers and ensure import documents are noted with customs to avoid any delays and ensure smooth customs clearance. Handle all shipment-related issues from origin to overseas and resolve them promptly. Prepare daily management information system (MIS) reports as required by clients and management. Ensure complete accuracy in performing all tasks. Coordinate with customs for clearance and operations for all activities. Collaborate with shipping lines/airlines for IGM manifest and DO details. Work with consignees and overseas agents to ensure smooth operations. Perform any other duties as assigned by management. Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Schedule: Monday to Friday Weekend availability Yearly bonus Work Location: In person,

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   Customer Service Documentation Import Coordination Communication Client Management MIS Reports Operations Airlines Accuracy