Job Description
Hiring For Chat and Blended Support For A Leading BPO In Gurgaon
> Graduate Fresher and Experience Can Apply
> UG with 6 months International BPO Can Apply
For Details Please Call :
Vasundhara @ 9517444*** , Drishti @ 9582121*** , Kanchan @ 9549797*** , Drishti @ 9582121***
In Case The Number Is Busy Please Whatsapp Your Name @ 9721919*** (Mention Chat - Gurgaon)
Interview Address: Outpace Consulting, B-77 Sec 2 Noida
Interview Time: 10.30 Am Documents Required: Aadhaar Card and Educational Documents (Graduation Certificates)
Pls go through the below mentioned Job Description ::
- Responsible for solving queries of Customers through chats. - Provide exceptional customer support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. - Resolve tickets through chats. Analyze customer reported information to identify problems and concerns. - Perform problem research and testing when necessary. - Deliver high quality and timely resolutions to problems. - Initiate follow-up to other service areas when appropriate. - Perform other duties and responsibilities as necessary.
Required Candidate profile
> Candidate Should Have Decent Communication Skills
> Candidate Should Have Basic Computer Knowledge
> Candidate Should Be Willing To Work In Gurgaon
> Candidate Should Have Inclination Towards Customer Service
> Candidate Should Have Customer Centric Approach
> Candidate Should Have Descent Typing Skills
Perks and Benefits
PF :: Cabs (As Per Company Policy and Process) :: Other Benefits
Job Classification
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required
Contact Details:
Company: Outpace Consulting
Location(s): Noida, Gurugram
Website: https://www.outpace.in
Keyskills:
Wipro
BPO
TCS
TLC
Infosys
Metlife
exl
Concentrix
Intelenet
tech mahindra
WNS
Hinduja
International BPO
Arvato
cyfuture
Mphasis
Accenture
R1RCM
Sitel
Accentute
Policy Bazaar
HCL
HGS
IGT
Sutherland
Teleperformance
Amazon
Allsec