Hiring for Officer
- Epicenter Technologies
- 2 to 5 Yrs
- Other Gujarat
- 11 months ago
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Job Description
:Job Context:
The impact of MIS on the functions is in its management with a good MIS supports the management of sales & marketing, finance, production and logistics becomes more efficient. This position is mainly responsible for developing the system / reports required by management which helps them evaluate their business' daily activities or problem-solving, decision-making, and track progress.
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KEY RESULT AREAS:
- Data analysis reports required by sales team / customer support / Zonal head
- Decision making & review
- Customer satisfaction
- Real time information
- Long term planning
- Central data base
- To prepare daily report unit wise sales / application wise sales / revenue / NSR /comparison of performance / receivables / pending orders / stock gradewise & Unit wise etc
- Discuss frequently with customer support for their needs on data required
- Sales team is always in the field so provide them reports through qlik view for their easy reference
- Discuss with Zonal head regularly for any addition / revision required in data analytics
- Help in making presentations to Zonal head for his review with senior management with detailed data required
- Payment follow up
- Take dealers & customers information like contacts / email ID from Customer support
- Activating portal services APP to approved dealers / customers
- Train customer support / sales team about about dispatches / invoice / receivables / S.O pending
- Review with Sales & customer suppot team frequently
- Review with Zonal Head on payments and provide analysis to the zonal team
- Sales team online visit reports APP
- Prompt Information to Zonal Head for taking action on priority
- Monitoring sales team activities
- Easy format and time saving of sales team
- Install sales visit reports app on each sales person s mobile
- Train sales team on use of this app
- Daily visit reports udated in app to be auto sent by email to Zonal head for his reference and taking action
- Review with Zonal head and prepare summary report as required
- Collate secondary research data
- Collate secondary research data received from the zonal sales team, secondary research about the competition, new market/product identification and present to the zonal sales team
- Analyze and present the data to the respective sales team
- Other projects
- Be spoc for any new projects implementation in the DCA sales and marketing team e.g NPS, launching of new application, etc
Location: Vadodara, Gujarat
Qualification: MBA in Marketing/ Masters in Marketing Management
Qualifications:
Minimum Experience Level:
2-5 Years
Employement Category:
Employement Type: Full timeIndustry: Chemical / Plastic / Rubber / Glass
Role Category: Legal Support Services
Functional Area: Not Applicable
Role/Responsibilies: Hiring for Officer
Contact Details:
Company: Aditya BirlaLocation(s): Other Gujarat
Keyskills: officer survival senior level senior management
Epicenter Technologies
We at Epicenter are one of India's Leading Customer Contact Centre’s providing Voice and Non Voice Services in the areas of Collections, Sales and Customer ServiceCompany URL: www.epicentertechnology.comJob Location: Bhayander West
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