Customer Support- International Voice Process @ Teleperformance

Job Description

Customer Support Executive- International Voice Process- Fresher's can also apply About the Company: Teleperformance is a French MNC with operations in 80+ countries specialized in offering Customer Experience Management services. With more than 4 Lakh employees working across the globe we are one of the leading services providers in the industry. Job Description: Candidates with experience in Customer Support Voice Process preferrable. Freshers can also apply, candidates should have excellent English communication skill and must be open to work on Night shifts. Two-way Cab will be provided by the company. Responsibilities: - Respond promptly to customer inquiries and resolve their issues. - Communicate with customers through various channels (phone, email, etc.). - Acknowledge and resolve customer complaints. - Process orders, forms, applications, and requests. - Keep records of customer interactions, transactions, comments, and complaints. Qualifications: - Excellent communication skills. - Patience and empathy. - Problem-solving abilities. - Ability to work under pressure while maintaining high levels of customer satisfaction Degree Certification Mandatory. Must produce the photocopy of certificates at the time of joining for background verification. Please contact Ms Keerthana HR for more details: Interested candidates can directly Walk-in to the below address. 4th and 5th 32 A and B, Ambattur Industrial Estate Rd, Old Ambattur, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058 Job Type: Full-time Benefits: Health insurance Provident Fund Schedule: Rotational shift Education: Bachelor's (Required) Experience: total work: 1 year (Preferred) Language: English (Required) Work Location: In person Speak with the employer +91 hidden_mobile,

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Keyskills:   Customer Support Voice Process Patience Problemsolving