Service Design - WD Job in Infosys at Other
- Artech Infosystem
- 6 to 10 Yrs
- Other Maharashtra
- 2 months ago
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Job Description
- Use service design tools to build a user journey map that identifies the problems and issues within a service that need to be addressed. Plan and execute co-creation workshops with partners to propose the most viable solution for a given problem. Produce service design blueprints, illustrated journey maps, concept designs, service experience prototypes, empathy maps, and value proposition proposals, for the creation and evolution of products and services. Produce simple designs that clearly communicate the product or system, regardless of its complexity. Build designs with an information structure and navigation that anticipate user paths and logical process flows. Work closely with researchers to develop designs and basic prototypes based upon scenarios. Lead a team to focus on understanding and utilizing human experience design practices for each step of the process. Responsible for defining and driving the medium to long-term service design strategy for user experience and research within a product. Promote HXD standards and support the team in developing and maintaining them as the foundation for crafting cohesive experiences. Understand how to structure research and basics tests to reduce the risk of confirmation and one other type of bias impacting the results. Recommend possible solutions based on research results, ensuring they are insightful and impactful. Apply fundamental aspects of accessibility requirements to designs. 6+ years relevant work experience + 2 of the following BS/MS Degree; preference for Human Computer Interaction, Service Design, or Computer Science; or equivalent experience Experience working as a service designer with an in-house Design team or at a Design agency. Experience in an IT business interface role successfully balancing business needs within a project Knowledge of Agile or Lean UX or product methodologies and experience working in a collaborative, agile environment is a plus. Evidence to show the approach to problem solving coupled with skills in research, user experience, and design (both visual and interaction) Strong written and verbal communication skills Domain->User Experience Design->Interaction design,Domain->User Experience Design->UX Design for different medium,Domain->User Experience Design->UX Strategy,Domain->User Experience Design->Visual Design->Visual Design Theory,Foundational->User Experience Design->UI Design Process,
Employement Category:
Employement Type: Full timeIndustry: IT Services & Consulting
Role Category: Finance / Accounts / Tax
Functional Area: Not Specified
Role/Responsibilies: Service Design - WD Job in Infosys at Other
Contact Details:
Company: InfosysLocation(s): Other Maharashtra
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Keyskills: Agile Lean UX Collaborative Environment Research User Experience Design Interaction Design UX Design Visual Design
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Artech Infosystem
Artech Infosystems Pvt. Ltd. Artech is a Global Provider of Workforce Solutions & IT Consulting Services. Having our Head Office at New Jersey and other locations are Noida, Bangalore, Pune, Hyderabad, & Chennai. Having global employee strength of 7000+.
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