Product Owner - IAM (Locations India,) @ Standard Chartered

Job Description

Job Summary Deliver and maintain high value and high-quality customer/client centric products or services that meet end user needs and business objectives. Responsibilities Strategy Maximize the business value of the product or service by ensuring we deliver the right thing at the right time. Accountable for the execution of build and maintain activities and principles relevant with their teams to align with product delivery mindset. Ensure alignment with strategic outcomes and scorecard priorities. Collaborate with stakeholders to craft the vision and concept development of a product. Empowered decision-makers accountable for maximizing the business value related to their associated product or product suites which their teams contribute to. Ensures the Product Strategy and Roadmap is transparent, visible, understood by the Delivery Squads and is regularly reviewed (at least Quarterly) with the delivery Squad. Develop and maintain the roadmap and Squad backlog with Chief Product Owners for Products/Services, Hive Tech Lead, Product Managers, teams, and key stakeholders or SME's i.e., country / region / product or client and technical specialists. Ensure Squad backlog is developed using relevant data points to determine the appropriate roadmap milestones. Regularly review and refine it based on relevant data. Ensure data-driven prioritization in alignment with strategic outcomes and scorecard. Accountable to work with technical counterparts to mitigate technical debt and balance risk, and regulatory items with new features, functionality, or changes to keep the cost of change low. Responsible to work in partnership with technology to ensure a balance of functional and non-functional requirements are represented in the backlog and that there is an approach to mitigate or avoid technical debt. Responsible for collaborating on technology roadmap and solution with the Hive Tech Lead, to drive optimum outcomes. Accountable to regularly review the Squad performance metrics (both in sprint delivery and the performance after go-live) on a regular basis and to use these insights to execute continuous improvement with the Squad. Keep abreast of industry best in class product ownership, product development and product management Business Engage with clients, stakeholders and end users and represent their voice on the product backlog. Work closely with stakeholders to ensure the Product Backlog is created and maintained according to business value/ROI. Facilitate prioritization discussions with all relevant stakeholders including local, regional, country representatives. Optimize value delivery through Continuous Improvement through relevant data and frequent feedback from stakeholders, SMEs, and customers. Engage in continuous backlog management, writing user stories with clear narratives and acceptance criteria. Regularly prioritize and refine backlog items using data points through collaboration with the technical delivery SMEs. Ensure the Product Backlog, Quarterly Backlog and Sprint Backlogs are transparent, visible, and understood. Potentially support multiple teams if their backlog items come from the same Product Backlog. Processes Accountable to ensure the backlog is maintained regularly and backlog user stories are clearly articulated through engagement in continuous backlog management, sprint planning, conducting user story walk-throughs with the delivery Squad and writing user stories with clear narratives and acceptance criteria. Accountable to sign off on the delivery of the backlog items (epics, features, user stories) and ensure the acceptance criteria has been met through active participation in Sprint Reviews Accountable to ensure backlog is regularly refined, prioritised, and worked on with the Squad members. Must be present and help drive key team meetings including but not limited to backlog refinement, sprint planning, and sprint reviews. Daily standups and retrospectives are optional. Use lifecycle tools like ADO and Confluence, to plan, track, and manage backlog items. Adopt and embed the Change Delivery Standards throughout the lifecycle of the product/service. Adhere to and execute the relevant delivery processes outlined in the Group Enterprise Software Delivery Lifecycle guidelines (eSDLC) Continuously review and consider ways to reduce / eliminate manual processes. Participate in the quarterly planning for the Hive and provide steer along with Hive Tech Lead. Helps removes blockers or impediments that hinder product delivery or learning culture. Regularly reviews squad metrics in regard to Predictability, Quality, Squad Sentiment and supports the team to better value delivery. People & Talent Collaborate and ensure availability for all meetings as an active, daily as a core member of the squad. Champion and act as a role model of the Group's values and culture. May also take on the role of a Chapter Lead with accountability to uplift the PO capability of the Chapter members. 100% dedication to the Product Owner role (no double hatting) Collaborate daily as a core member of the team. Cultivate a high-performance culture and true self-organising team by empowering the Squad, celebrating wins, learning from reviews, and conducting regular retrospectives for continuous improvement. Support creating stable and persistent teams for robust performance and keeping intellectual property. Continuously showcase product and delivery through internal and external (where relevant) communications Risk Management Responsible for effective risk management across all initiatives planed for product. Balance technical debt, risk, and regulatory items with new features, functionality, or changes to keep the cost of change low. Supports and is aware the Change Delivery Standards throughout the lifecycle of the product/service. their teams. Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role. Governance Manage releases and reporting in line with ESDLC standards and other bank governance activities/standards. Specifically: Enterprise Software Delivery Lifecycle (eSDLC) PO R&R: Roles and Responsibilities of Product owner implemented in E-SDLC and ADO - System Delivery Framework - Confluence (standardchartered.com) ADO - PO Responsibilities in ADO - TTO Technology Governance - Confluence (standardchartered.com) Change Delivery Standards - https://thebridge.zone1.scb.net/docs/DOC-841112 Regulatory & Business Conduct Display exemplary conduct and live by the Groups Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters. Lead a squad(s) within IAM to achieve the outcomes set out in the Banks Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. PRA/FCA prescribed responsibilities Key Stakeholders Group Management Team TTO Management Team Business Unit MT Business Heads Function Heads Product Management Delivery Team Transformation Leads across the Bank Group Process owners CISO Partners Functional Partners including Risk, CFCC, HR, Finance, Legal, GIA Other Responsibilities Embed Here for good and Groups brand and values in Identity and Access Management; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures Qualifications EDUCATION As per Banks requirements and HR policy MEMBERSHIP Association or Discipline Association Membership well regarded. CERTIFICATIONS Product Owner certification from Scrum Alliance, Scrum.org or other associations are must Practitioner certification of Scaled Agile framework like LeSS, SAFe, Sc**m@Sc**e, Spotify, Nexus and Human Centred Design or Design Thinking are plus. LANGUAGES English Role Specific Technical Competencies Product / Service subject matter expertise Product delivery lifecycle experience using Agile Ways of Working (Scrum, Kanban, Lean, etc) Understanding Customer Needs (research, insights & communication) Data driven decision making & product analytics Business plan design and execution (tactical and strategic) Marketing Strategy and Positioning Stakeholder management and communication Regulatory Environment Financial Services About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.,

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Keyskills:   Stakeholder Management Marketing Strategy Communication Skills