Product Support Director - Oracle Autonomous @ VDart Technologies

Job Description

References https://www.oracle.com/database/what-is-a-cloud-database https://www.oracle.com/database/what-is-autonomous-database.html https://www.oracle.com/database/autonomous-database.html The successful candidate should be widely regarded as a expert in their current role and demonstrate the ability to work with the team in resolving complex problems or identifying acceptable workarounds. He/she should be able to perform their assigned duties with a great degree of independence requiring minimal direction. The candidate should be adept at building relationships across organizations and leveraging these relationships to resolve cross-product issues. The successful candidate will have excellent communication skills, both verbal and written and must be comfortable interacting with Executives and Senior Management. The role requires also a good flexibility covering some weekend responsibilities. RESPONSIBILITIES: - Works directly with customers - Participate in weekend rotation and shifts - Participates in initiatives that improve overall service and documentation quality - Drives improvements in service quality - Serves as Situation Manager on highly sensitive proactive and reactive Customer issues - Consults with Management in directing resolution of critical Customer situations` - Achieves knowledge transfer with teammates through: Development and Delivery of Formal Team Training sessions, Formal Mentoring, Creation/Review of Knowledge Repository Articles - Promotes the technical and professional development of others, i.e. mentoring others - Analyzes work load, determines best practices and implements changes to improve productivity - Proactively contribute to increasing the teams efficiency by sharing knowledge, providing feedback about best practices, writing tools / utilities Educational Qualification Degree in a relevant field from a recognized university B Tech / M Tech / BE / MCA / MSc or B.Sc Computer science TECHNICAL SKILLS: - Operating system knowledge - Good working knowledge of Database internals, DB Performance, RAC, ASM, Networking, Virtualization - Good understanding of Support and Oracle diagnostics tool sets - Application Server/Weblogic Server Work Experience - 12+ years of experience - Working knowledge in Oracle Database and Oracle cloud or any other leading cloud technologies.,

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   ASM Networking Virtualization Application Server Weblogic Server RAC Support