************* Hiring for Customer Service Role for International Process ***********************
Experience - Freshers
Shifts - Night Shift
Qualification - Graduate's/ Undergraduate's
Job description
Identifying, Handling and resolving customer queries and concerns while maintaining expected quality on calls, chat or email. Understanding multiple products and processes.
Handling customer queries on Web Chat, E-mails and Social Media.
Educate current and potential customers with product and service information.
Maintain accurate customer records.
Identify and escalate priority issues to the Team Leader and Ops Team.
Interested Candidates can Call or Whatsapp +91 hidden_mobile.
Keyskills: international call center graduate customer service international bpo blended process chat process voice process
Gratitude IndiaClient Service HR Professional ALL OVER IndiaGRATITUDE INDIA is an ISO 9001:2008 Certified Recruitment Consultancy from last 11 years. We are the only National level Consultancy doing BPO Recruitments. Gratitude has been rated by CARE where it has received SE2A Rating. www.gratitude...