Associate : Technical Support : @ Outpace Consulting

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Associate : Technical Support :

Outpace Consulting
0 - 4 years
Noida, Gurugram
5 years ago
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Job Description

Excellent Opportunity To Work For Technical Support Process.

Graduates and Undergraduates

5 Days Work > Both Side Cab and Shuttle Provided

For Details Please Call :

Drishti @ 9582121*** , Kanchan @ 9549797*** , Shivani @ 9517444***

In Case The Number Is Busy Please Whatsapp Your Name @ 9721919*** (Mention Tech Support)

Interview Address: Outpace Consulting, B-77 Sec 2 Noida

Interview Time: 10.30 Am

Documents Required: Aadhaar Card and Educational Documents (Graduation Certificates)

Pls go through the below mentioned Job Description ::

- Provide exceptional customer support when communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. - Resolve tickets over the telephone and email - Analyze customer reported information to identify problems and concerns. - Perform problem research when necessary. - Deliver high quality and timely resolutions to problems. - Initiate follow-up to other service areas when appropriate. - Track and manage resolution on customer's behalf. - Successfully answer questions - Perform other duties and responsibilities as necessary.

Required Candidate profile

> Candidate Should Have Decent Communication Skills

> Candidate Should Have Basic Computer Knowledge

> Candidate Should Be Willing To Work In Gurgaon

> Candidate Should Have Inclination Towards Customer Service

> Candidate Should Have Customer Centric Approach

Perks and Benefits

PF :: Cabs (As Per Company Policy and Process) :: Other Benefits

Job Classification

Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: Outpace Consulting
Address: B-77 Sec 2 Noida, Nearest Metro Sec 15 Noida (Exit gate No 3), Adjacent To Bajaj Showroom, NOIDA, Uttar Pradesh - 201301,India
Location(s): Noida, Gurugram
Website: https://www.outpace.in

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Keyskills: Wipro BPO Technical Voice BE TCS CCNA Tech Support BSC IBM Computer Science Technical Support International Voice Graduate office 365 Saburi IT MSP Semi Tech Active Directory Voice Support BTech University AKTU Technical College Fresher CCNP

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Your name (*)

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Outpace Consulting

Outpace Consulting Services Private Limited Hiring For Non Voice Process For A Client In Gurgaon

Associate : Technical Support : @ Outpace Consulting

Home > Voice