Finance and Accounts : BCom and MCom only : 5 @ Outpace Consulting

Pls go through the below mentioned Job Description ::

- Provide exceptional customer support when communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. - Resolve tickets over the telephone and email - Analyze customer reported information to identify problems and concerns. - Perform problem research when necessary. - Deliver high quality and timely resolutions to problems. - Initiate follow-up to other service areas when appropriate. - Track and manage resolution on customer's behalf. - Successfully answer questions - Perform other duties and responsibilities as necessary.