Relationship Manager - Delhi/NCR,Indore,Jaipur
- Apartment
- 1 - 6 years
- Indore
- 2 months ago
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Job Description
Location: - Delhi, Noida, Jaipur, Indore, Ahmedabad
Role Type: Field Role (Daily travel required, Mon-Sat)
Key Responsibilities:
- Portfolio Management: Manage an assigned portfolio of property owners, proactively solving issues to prevent churn.
- Revenue Generation: Ensure the availability of sellable rooms and drive occupancy through effective booking conversions.
- Performance Monitoring: Focus on cluster performance, particularly improving customer & guest experience metrics for bottom-tier properties.
- Accounts Receivable: Ensure timely collection of outstanding payments from clients in the portfolio.
- Issue Resolution: Address and resolve issues between property owners, customers, and internal stakeholders.
- Market Feedback: Provide regular feedback on market conditions, competition, pricing, and trends influencing the business.
Key Performance Indicators (KPIs):
- Month-on-month occupancy (URNs)
- Pay at Hotel (PAH) realization
- Daily Sellable Room Availability (DSRN)
- Customer Experience (Cx) and Guest Experience (Gx) metrics
Required Skills:
- Networking Ability: Strong ability to build and maintain relationships.
- Technical Proficiency: Competence in using ERP/APP systems, Excel, and email communication.
- Negotiation Skills: Ability to negotiate effectively with stakeholders.
- Analytical Thinking: Strong analytical skills for assessing performance and making data-driven decisions.
Who We Are Looking For:
- Experience: 2 to 7 years of experience in operations or key account handling.
- Industry Experience: Experience in hospitality, travel, or similar industries is preferred.
- Skills: Strong operational, negotiation, and analytical skills.
If youre passionate about the hospitality industry and enjoy working in a dynamic, field-based role, this is the opportunity for you!
If you are interested for the same please drop your details on the given number - 9608723*** ( Whats App Only)
Job Classification
Industry: Hotels & RestaurantsFunctional Area / Department: Sales & Business Development,
Role Category: Enterprise & B2B Sales
Role: Key Account Manager
Employement Type: Full time
Contact Details:
Company: OYOLocation(s): Indore
Keyskills: Field Sales Relationship Management Telecom Sales Relationship Building B2B Sales
Apartment
OYO Apartments Investments LLP OYO Life is a strategic move into the home supply market to provide modern, functional, cozy and hassle free move-ins for long term rentals to the young Indian population so that they can concentrate upon things that really matter, while we take care of their accom...
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