Assistant Manager, Auto Claims!-INS026720 Job
- Genpact
- 5 to 9 Yrs
- Noida, Gurugram
- 2 months ago
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Job Description
- Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Manager, Auto Claims! In this role the requirement is to manage and coach a team of claims adjusters, including setting goals, providing feedback, and conducting performance evaluations. Responsibilities Managing and coaching a team of claims adjusters, including setting goals, providing feedback, and conducting performance evaluations. Ensuring that all claims are processed in a timely and efficient manner, and that all relevant policies and procedures are followed. Developing and implementing processes and procedures to improve claims handling and ensure customer satisfaction. Monitoring claims trends and identifying areas for improvement, such as training needs or process changes. Coordinating with internal and external stakeholders, such as other departments, vendors, and customers, to ensure that all claims are handled effectively. Providing regular updates to management on team performance, claims metrics, and trends. Participating in departmental meetings and training sessions to stay informed about policy changes and new procedures. Maintaining a high level of accuracy and attention to detail to ensure that all claims are handled ethically and in compliance with relevant laws and regulations. Building strong relationships with internal and external stakeholders, such as customers, brokers, and vendors. Qualifications we seek in you! Minimum Qualifications Relevant experience handling Auto MD the US, Europe, India or LatAm Relevant experience of leading adjudic ating team o f Auto MD the US, Europe, India or LatAm College Diploma or commensurate work experience Fluent in both spoken and written English Ability to problem solve and create/update new processes that will improve operational efficiency and accuracy . Strong written and oral communication skills T horough understanding of insurance claims best practices Strong investigation and analytical skills Must have willingness to roll-up your sleeves and put in the work as needed alongside your adjusters . Proficient in MS Office (Word, Excel, PowerPoint) Preferred Qualifications Experience handling fast track/low touch claims Insurance Designation(s) Lean Six Sigma Certification(s) Job Assistant Manager Primary Location India-Noida Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jan 14, 2025, 8:03:42 PM Unposting Date Ongoing Master Skills List Operations Job Category Full Time,
Employement Category:
Employement Type: Full timeIndustry: Automobile / Auto Ancillaries
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Assistant Manager, Auto Claims!-INS026720 Job
Contact Details:
Company: GenpactLocation(s): Noida, Gurugram
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Keyskills: Problem Solving Communication Skills Insurance Claims Investigation Analytical Skills MS Office Lean Six Sigma
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