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Product Support Engineer - Java Job in @ GlobalLogic India

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 Product Support Engineer - Java Job in

Job Description

    Experience: 2+ years Work Location: Gurgaon Required Skills Java Developer (Experience in AEM development is preferred but not a mandate) Experience Required: Experience in Java Development. Strong knowledge of web technologies, particularly JAVA/J2EE and JavaScript. Expertise in Content Management Systems (CMS) and website architecture. Proficiency in HTML, DHTML, CSS, XML, AJAX, JQuery, Apache, and IIS. Working knowledge of various operating systems, including Windows, UNIX, LINUX, and Solaris. Strong communication skills, both oral and written, in English Must be flexible to work from office in 24/7 shifts Roles and Responsibilities: Troubleshoot and Resolve Issues: Use Java development skills to diagnose and resolve product-related issues reported by customers. Provide ongoing support for customers, ensuring seamless product functionality and assisting with technical challenges. Work with development, engineering, and product management teams to provide insights into product performance and identify areas for improvement. Manage and resolve technical incidents, ensuring issues are addressed within the agreed timelines. Communicate with customers regarding product issues, updates, and new feature rollouts in a clear, professional manner. Document troubleshooting steps, issues, and solutions in accordance with company standards for future reference.,

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Product Support Engineer - Java Job in

Contact Details:

Company: GlobalLogic
Location(s): Other Haryana

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Keyskills:   Java Development web technologies JavaScript HTML DHTML CSS XML AJAX JQuery Apache IIS operating systems Windows UNIX LINUX Solaris communication skills

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GlobalLogic India

GlobalLogic is a full-lifecycle product development services leader thatcombines deep domain expertise and cross-industry experience to connectmakers with markets worldwide. Using insight gained from working on innovative products and disruptive technologies, we collaborate with customers to...

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