Job Opening for Desktop Support Engineer & IT Helpdesk
Role: Desktop Support Engineer & IT Helpdesk
Experience : Fresher**
Education: Any Graduate or 3 Yrs. Diploma holder
Walk In Time: 10:00 AM - 02:00 PM
Date: 28th Feb 2020
Address: Progressive Infotech Pvt Ltd
Block C, Hosiery Complex,
C-161, Dadri Main Rd, Noida Phase-2
Skill Required -
Good Communications Skills
Good Interpersonal Skills
Soft Spoken
Job Role and Responsibilities:
Installation and Roll out services of new desktops & laptops.
Hardware fault diagnosis & isolation on desktops / laptops.
First level of support on desktop / laptops under warranty / AMC with third part vendor & vendor coordination for L2/L3 & Spares support
Installation and OS Support - Repair / Re-Installation or fresh Installation
Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications
Configure / troubleshoot network connectivity of desktops / laptops & network printers
Installation, re-installation, configuration of peripherals e.g. printers, scanners etc.
Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting, driver related problem, font related problem etc.) & vendor coordination for L2/L3 & Spares support.
**Strictly for fresher
Keyskills: os installation call coordinator hardware networking printer interpersonal skills laptop it service desk helpdesk support helpdesk executive desktop projector desktop support software support troubleshooting it helpdesk office automation hardware
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