Analyst - EDP Platform
- Iris Software
- 1 to 4 Yrs
- Pune
- 11 months ago
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Job Description
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.
Working Flexibly
We re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers and clients needs. Whether you have family commitments or you re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs
Hybrid Working
BUK & BX All locations
We re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers and clients needs. Whether you have family commitments or you re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs
Introduction:
Candidate will be responsible to support Elastic Data Platform Application as SME
He/She should be flexible to work in shift (India or UK) and weekend on call support if required.
What will you be doing
Perform incident and problem management activities, including working closely with technology and business stakeholders to provide innovative and tactical solutions to issues as well as improving the performance of our Applications and processes; this will include managing major incidents, performing post incident reviews and coordinating with our various 3rd party suppliers
Lead planning and execution timelines/activities of various major releases and critical changes into Production and DR environments in collaboration with our development and technology support teams; this will include creating & managing change requests in accordance with Barclays Change Management standards
Independently identify repetitive or time consuming processes that can be automated, especially where they benefit multiple business areas, and deliver a sustainable solution that can be leveraged for other areas as needed.
Creation of required knowledge base documentation required to support applications, including appropriate sign-off where required
Coordination of various support activities across the global team, including handover of issues, knowledge sharing, training and collaboration on strategic projects
Off-hours on-call support will be required for this role on a rotational basis
Work closely with the wider global EDP RTB teams to ensure best utilisation of resource and allocation of BAU work.
Contribute to building Knowledge base and overall good health of the application.
Implement and adhere to ITIL standards across the team. Collaborate in a team of peers to support a central enterprise platform that specializes in Machine Learning model executions.
Champion the automated operation of the platform by creating compelling features in the form of software pipelines, site resiliency, process automation, and quality documentation.
Provide support services in the form of incident investigation, recovery, and resolution to all clients of the platform.
Become a Barclays citizen by networking, attending town halls, and participating in events that raise the corporate equity of this role, its team, and the department.
Complete in a timely manner all minimally required tasks such as timesheets, corporate training, and any other administrative requirements pertaining to the role.
What we re looking for:
In priority order:
Ability to breakdown complex problems using appropriate design patterns and best practices demonstrating a strong knowledge foundation and a sound approach to problem-solving.
Ability to build automated pipelines that integrate and transport software through reliable, secure, and governed channels from conception to production.
Ability to build a suite of real-time monitoring and automation software that encompass resilient and self-healing platform operations.
Ability to conduct effective triage and remediation of production incidents with accompanying customer service and support for all clients of the platform.
Ability to provide quality documentation.
Skills that will help you in the role:
All skills listed are deemed necessary:
Experience/working knowledge of - Oracle DB, AWS, Openshift v4, Tivoli Workload Scheduler(TWS), AbInitio GDE 4.0.1 & knowledge on EME
Experience with monitoring tools : ESaaS/Kibana , Grafana , AppDynamics
Experience with SSL certificate management
Experience with: Chef, ESA & Protegrity
Experience in operating system: Linux , Unix (Shell scripting)
Experience working with container technologies: Openshift, Docker, Docker-Compose, Kubernetes.
Experience with developer tools: Git, Jenkins.
Experience with the Windows/Linux environments and cmd/Bash scripting.
Familiar working in a Hybrid-Cloud environment: AWS, Datacentres, and others.
Familiar with or comfortable picking up languages: Java, Python, SQL, and others.
Familiar working in an Agile structure (Scrum or Kanban) with project management tools: Jira, BitBucket
Ability to produce quality documentation and diagrams.
Any combination of these skills boost eligibility:
Experience with supporting central platforms having multiple tenants.
Experience with building scalable platform operations in a Hybrid-Cloud environment.
Experience with working in an inner-sourcing model to crowd source intellectual property.
Employement Category:
Employement Type: Full timeIndustry: Banking / Financial Services
Role Category: Statistics / Analytics
Functional Area: Not Applicable
Role/Responsibilies: Analyst - EDP Platform
Contact Details:
Company: Barclays SharedLocation(s): Pune
Keyskills: machine learning customer service risk management framework risk management
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