International Customer Support Associate in @ Cenus Consulting

Job Description

Customer Support Associate - US Healthcare Industry


Job Details

• Profile: Customer Support Associate
• Process: International Voice Process
• Shift Timing: Night Shift Only
• Location: New Palasia, Indore
• Salary: 20,000 - 25,000 (in-hand)
• Experience: 6 months experience in International customer service
• Work Arrangement: Work from Office

Job Requirements

• 5 days, 9 hours working schedule
• Experience in international process
• Excellent English communication skills
• Typing speed: 35 WPM
• Comfortable working in night shift
• Immediate joiners preferred

Key Responsibilities

• Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
• Resolve customer complaints and concerns in a fair and empathetic manner.
• Provide accurate and detailed information about our products and services.
• Collaborate with internal teams to resolve customer issues and improve overall customer experience.
• Meet or exceed performance metrics, including first call resolution, customer satisfaction, and quality scores.

How to Apply

• Walk-in interview only
• Contact: hidden_mobile

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Keyskills:   customer support customer care us healthcare calling us shift international customer service customer relationship healthcare